Ruth Marzano
729 Greenwich Street J24, New York, New York 10014

212-414-8583

rmarz@hotmail.com

 

Senior Project Manager who has strong background in successful strategic planning, program development and management across start-up and Fortune 500 corporations. Excels at seeing the big picture, identifying gaps and managing initiatives. Plays an integral role within an organization by providing collaboration, motivation and direction across teams in diverse and high-growth environments. Experience spans technology, telecommunication, construction, healthcare, software, and government.

 

Cisco Systems

8/15 to Present

Project Manager

·               Ensures that current project is delivered on-time, within scope and within budget

·               Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

·               Ensures resource availability and allocation.

·               Develops a detailed project plan to monitor and track progress.

·               Manages changes to the project scope, project schedule using appropriate verification techniques.

·               Measures project performance using appropriate tools and techniques.

·               Reports and escalates to management as needed.

·               Successfully manages the relationship with the client and all stakeholders.

·               Performs risk management to minimize project risks.

·               Creates and maintains comprehensive project documentation.

 

Nplus Systems LLC.

8/14 to 8/15

Facilities Operations Manager

·               Acts as primary site contact for customers and internal groups.

·               Manages subcontractors and third party vendors for the installation of mission critical AC/DC power, fiber installations and equipment test & turn-up.

·               Provides continuous project feedback and status updates to key stakeholders.

·               Maintains accurate and complete documentation. Develops project plans and related task lists as necessary, as well as prepares MOPs for installation. Updates plans and As-Builts accordingly.

·               Manages multiple implementation tasks with other internal groups to ensure project completion in accordance with customer requirements.

·               Develops and maintains professional customer relationships and manage expectations with respect to live dates and other key timelines.

·               Provides after hour support of customer implementations.

·               Develops and maintaisn consistent standards for project status reporting for internal and external purposes as well as tracking.

 

New York University Langone Medical Center

9/11 to 7/14

Network Deployment Project Manager

·               Developed project schedules and processes to ensure user satisfaction, project continuity and the timely delivery of services.

·               Prepared regular progress, project status and problem resolution reports regarding status of equipment deliveries for telecommunications construction planning.

·               Managed relationships with vendors and contractors to ensure equipment and services procured and installed meet requirements and specifications.

·               Coordinated Cisco inventory requirements and procurement details Network Engineers, Project Managers and vendors.

·               Made project based inventory budgets and maintaining the stock ratio.

·               Accounting and reporting of inventory surplus, RMAs, and any damages.

·               Evaluated the cost movement of organization products and assessing the purchase and invoice details.

·               Tracked the transportation and distribution of all inventories.

·               Conducted a daily audit of inventory.

·               Created the Telecommunications division SharePoint database for circuits for various vendor tracking.

 

Science Applications International Corporation

1/03 to 9/11

Project Manager/Field Deployment Engineer

·               Managed client bi-weekly status reporting to The City of New York agencies for all Data Collection Device (DCD) hardware and software installation, integration and functional test efforts.

·               Closely monitored all contracted and subcontracted integration efforts for DCD and network installation.

·               Designed, implemented and executed in accordance with the Systems Engineering Management Plan.

·               Tracked and documented all installed Cisco and RSI equipment inventory for Corporate Asset Management.

·               Documented and detailed all information on agency facilities, interconnect networks (LANs and WANs) for corporate and The City of New York inventory deliverables.

·               Participated in agency program reviews, implementation and project sign-offs.

·               In conjunction with the Program Manager and Project Controller, periodically reviewed detailed technical, cost, and schedule performance.

·               Strong in electrical and data network design experience.

·               Interacted with clients to establish network design criteria and communication structure.

·               Oversaw the internal multi discipline network design team including technical systems, client equipment needs, and installation of cabling and communication equipment.

·               Worked with Operations Management to oversee the installation phase insuring that the all network design criteria were met.

·               Responsible for operations processes including fault management, capacity management, performance and change management, routine maintenance and configuration management.

·               Managed the asset management database for equipment

 

Adelphia Business Solutions

12/01 to 5/02

Facilities Engineer

·               Worked in the capacity of an ISP network engineer

·               Worked in a Sales Engineer capacity for customer equipment needs.

·               Provided up to-date information on telecom equipment capacity and services to staff and field locations.

·               Oversaw a multitude of telecom projects for voice and IP equipment installations & turn-up.

·               Maintained a positive working relationships with all telecom vendors.

·               Responsible for network engineering design documentation.

·               Managed and scheduled all customer field installations of equipment and turn-up with Network Operations.

 

Telseon

12/00 to 4/01

Senior Project Manager

·               Worked in the capacity of an ISP/OSP network engineer.

·               Project managed construction of customer network installations including pre-installation site surveys, acquiring drawings from OSP/ISP teams depicting fiber routes and customer locations.

·               Documented and verified fiber availability, network testing and turn up.

·               Provide all as-built documentation to Network Operations Control Center (NOCC).

·               Schedule OSP/ISP engineering to perform site surveys in NY & NJ for pending order feasibility reports.

·               Produced drawings for OSP/ISP surveys for engineering.

·               Managed Telseon service provider installations at: Level 3, MFN, AccessIT, Colo.com, and Network Plus.

 

Eureka Broadband

5/00 to 12/00

Senior Project Manager

·               Worked in the capacity of Senior Project Manager of network installation reporting to VP.

·               Interfaced with local real estate partners and providing all information of the progress of the NYC regional build-out including, attending regular meetings with the real estate partners, lend engineering expertise to sales as needed and addressing quality issues.

·               Manager of Special Operations department to assess and revamp all IP edge sites to ensure system upgrades, quality, standardization, reliability, and to reduce the amount of critical resources spent on maintaining the network.

·               Manager of all network QA/QC installations.

·               Real Estate liaison for customer equipment installations at Maclowe Properties, Dezer Properties, S.L. Greene, Northstar Properties. 

 

REALTECH Systems

7/98 to 5/00

Project Manager

·               Worked in the capacity of an ISP Project Manager

·               Project Manager for installation of Cisco data communication networks, including testing, and cutover.

·                Interfaced with client, scheduled all work, developed project implementation plan and task list, and assured compliance with customer expectations.

·               Managed the RFP and bidding processes with all vendors and contractors.

·               Directed engineering resources for scheduling.

·               Customer portfolio of installations: Level 3, Lucent Technologies, Viatel in the US and the UK/Europe.

·               Created and executed project plans and revised as business requirements dictated.

·               Created project budget & status reports.

·               Lead internal & external status meetings; effectively capturing, storing and distributing meeting notes

·               Evaluated new work requests, identified resources needed, assigned individual responsibilities, and scheduled action items.

·               Provided regular updates and progress reports to leadership and internal teams.

·               Reviewed all work before delivery to client; coordinated internal reviews and implementation-related QA/QC efforts. Documented lessons learned, updating best practices, and sharing with internal teams.

·               Participated in brainstorming sessions, recording primary decisions and action steps for strategic thinking for delivery to clients.

 

Metromedia Fiber Network, Inc.

7/97 to 7/98

Project Manager/OSP/ISP Construction Engineer

·               Worked in the capacity of an ISP/OSP network engineer.

·               Responsible for site surveys, evaluating locations for OSP/ISP engineering and design requirements, creating construction estimates for customer pricing schemes.

·               Construction management of network design, cable routes, excavations, building penetrations, ISP conduit raceways and splicing configuration.

·               Produced AutoCAD drawings for inclusion in proposals, construction, and as-built documentation.

·               OSP engineer for fiber riser and lateral design & installation in the World Trade Center working with the Port

Authority and World Trade Center Management.

 

Kiewit Network Technologies/MFS-GNS/Worldcom

2/90 to 7/97

OSP/ISP Construction Engineer - AutoCAD Designer

·               Worked in the capacity of an ISP/OSP network engineer.

·               Designed engineered and installed inside/outside plant fiber systems including: architectural, electrical, mechanical construction for SONET fiber design.

·               Bid and manage all construction work for building the equipment rooms and installation of power, racks and equipment, including turn-up and testing

·               Design and construction management of the installation of fiber laterals and risers.

·               OSP/ISP engineer for construction of new Points of Presence (POPs), fiber riser and lateral design & installation in the World Trade Center working with the Port Authority and World Trade Center management.

·               On-call for emergency fiber restoration with Local 3 contractors.

·               Cost estimation for new fiber and transmission systems added to the MFS network.

·               Allocate POP and/or Collocation space and work with Real Estate division for building access.

·               Produced as-built documentation for completed projects.

  

 

Related Knowledge:

Microsoft Office Suite, Microsoft Project, SharePoint , AutoCAD releases 9.0 through 2004, Millenium, Aurora, MapInfo Professional, GREP, SQL Navigator, Rational Suites ClearCase and ClearQuest Explorer.

Strong experience in fiber optics technology, work with CLECs, RBOCs, SONET, VOIP knowledge, and strong knowledge data and telecommunication and technologies methods and protocols.

Certifications:

Project Management Academy studying for PMP certification - 2014, Member of PMI - 2014

AutoCAD, Map R2, Microsol Resources Corporation - 2000

OSHA Construction Safety & Health training - 2002

Telecommunications Technology, NYU -1996

Improving Your Project Management Skills, American Management Association (AMA) -1997

Primavera Project Management, Oracle - 1997

Conflict Management, AMA -1998

Change Management, AMA - 1998

Bellcore Quality Analysis (QPA) for Telecommunication Engineering & Installation, Telecordia -1998

 

 

 

 

Education:

Current:

SUNY Empire State College

2014 - present

Major: Business Administration

Lincoln Technical Institute

Union, New Jersey

1989 -1990

Certified: Mechanical Drafting & Design

Villanova University

Villanova, Pennsylvania

1983 - 1985

Minor: Communications